Customs and Taxation

Generally speaking, when the declared value of your parcel is lower than the country’s tariff threshold, it normally will not be taxed (but the case of fraud declaration is another matter). If your parcel is taxed, you need to pay taxes and help clear the customs in time.

States tariff threshold reference table:



The United States

800 USD


20 CAD

The United Kingdom



1000 AUD




10000 RUB


130 USD


300 USD

New Zealand

300 USD


100 CHF


1. The customs tax threshold of Switzerland is 100 Swiss francs and the VAT (value-added tax) threshold is 65 Swiss francs.

2. Canadian, European customs are strict on parcel inspection. Commercial express such as DHL, UPS, FedEx, etc. are more likely to be subject to tariffs.

3. For EU countries, some routes of Pandabuy provide ioss services. You can choose whether to use the platform ioss agent to pay taxes in advance.

Parcel submission tips:

1. The weight of the parcel is the important basis for the customs to judge it as civil parcel or commercial parcel. A 10kg parcel will be more likely to be regarded as a commercial parcel. So please consider the weight of the parcel when you submit it. 

2. Excessive quantity of the same product is also the basis for being judged as a commercial parcel. Please try to avoid sending a large amount of the same product in one parcel.

3. Due to the customs policy, please consider carefully for sending medicines.


The above information obtains from Internet data collection and collation, which is only for reference and does not serve as a standard guidance.

Customs clearance instructions:

The cost of customs clearance for non-tax-exempt/non-support ioss proxy service routes shall be borne by the user. The customs inspection of the parcel is basically in the form of random inspection. If the customs considers your parcel to be special (for example: large in size, too heavy in weight, or contains sensitive items, etc.), the customs will generally take the initiative to contact the recipient to provide invoices or customs clearance documents ( The cost of customs clearance shall be borne by the recipient). The cost of the parcel being returned or destroyed due to the failure to contact the recipient or the recipient's failure to cooperate with the customs clearance will be borne by the recipient.